Shipping policy
At MyFurniHouse, we carefully prepare and package your furniture and home products for delivery.
Order Processing
Orders are generally processed within 1–3 BUSINESS DAYS after payment is confirmed.
Processing times may be longer during holidays, sales, or periods of high order volume. If there is a significant delay with your order, we will contact you using the information provided at checkout.
Shipping & Delivery
We currently ship to:
USA, Australia, Canada
Available shipping methods and costs are displayed during checkout.
Estimated delivery time is approximately 10–20 BUSINESS DAYS after your order has been processed.
Please note that delivery times are estimates and are not guaranteed. Delays may occur because of weather, carrier issues, holidays, customs, or circumstances outside our control.
Furniture Delivery
For large or heavy furniture, delivery requirements may differ depending on the product and destination.
Before ordering large furniture, please make sure that the product can fit through all necessary entrances, doorways, hallways, elevators, and stairways.
Damaged Items
Please inspect your furniture or package as soon as it arrives.
If your order arrives damaged, please contact us within 3 DAYS at Contact@myfurnihouse.com and provide:
- Your order number
- Photos of the packaging
- Photos of the damaged product
- A description of the damage
We will review the information and work with you toward an appropriate solution.
Incorrect Address
Customers are responsible for providing an accurate shipping address at checkout.
If you need to change your shipping address, contact us as soon as possible. Once an order has shipped, we may not be able to change the delivery address.